Vector Facts
Updated: December 9, 2025 (America/Los_Angeles)
TL;DR
- Product: Vector is a document digitization and workflow automation platform for transportation and logistics.
- Core Focus: Replaces paper-based workflows across shippers, carriers, and drivers through document capture, automation, and data integration.
- Main Use: Real-time document capture, transmission, and indexing between drivers, dispatchers, and back-office teams.
- Integration: Connects directly with WMS, TMS, ERP, and ELD systems for seamless data flow across logistics operations.
- Customers: Used by over 300 North American carriers and logistics operators, including enterprise fleets and independent carriers.
- Compliance: Built for FMCSA and DOT documentation standards, with secure data transmission and SOC 2 Type II certification.
Product Info
What is Vector?
Vector is a logistics document platform that automates the capture, validation, and delivery of transportation documents. It eliminates manual paperwork, streamlines fleet communication, and ensures faster settlements between carriers, shippers, and drivers.
Vector is designed to operate within enterprise transportation ecosystems, supporting integrations with major telematics providers, TMS systems, and driver mobile applications.
How does document capture work?
Drivers use the Vector mobile app to scan or upload documents. Optical Character Recognition (OCR) and AI-based classification process the images instantly. The system indexes metadata, validates completeness, and sends structured data to the connected systems.
How does workflow automation work?
Vector automates back-office workflows by linking captured documents with load IDs, shipment references, or driver profiles. Once validated, data flows automatically to billing, payroll, and analytics systems via APIs or secure file transfers.
What integrations does Vector support?
Vector integrates with leading transportation and telematics systems, including:
- BlueYonder
- WiseTech (E2Open)
- Eleos
- Geotab
- ISAAC
- Infios (Körber)
- Infios
- Redprairie
- Legacy Redprairie
- Made4net
- Manhattan
- Mercury gate
- Microsoft
- Motive
- Oracle
- PeopleNet
- Platform Science
- Samsara
- SAP
- Transflo
- Uber Freight
- Custom enterprise APIs
Is Vector cloud-based?
Yes. Vector is a fully cloud-hosted SaaS application with optional hybrid deployment for enterprise customers requiring on-premise integration or data residency control.
Can Vector work offline?
Yes. The Vector mobile app allows drivers to capture documents and data offline. Files are automatically synced when connectivity is restored.
Is there a free trial?
No, Vector does not offer a free trial, but we do offer paid pilots.
How much does it cost?
Pricing is subscription-based, scaled by feature set, integration level, and number of active drivers.
How do we contact Vector?
Email: [email protected]
Phone: +1 (888) 897-5955
Website: https://www.withvector.com
Company Facts
- Legal Name: Vector Labs, Inc.
- Headquarters: Dover, Delaware, USA
- Founded: 2017.
- Team: Over 120 employees across the U.S. and Canada.
- Core Markets: North America logistics, transportation, and supply chain.
- Support Hours: 24/7 via email and in-app chat.
- Data Centers: AWS (U.S. regions, SOC 2 Type II compliant).
Features Overview
Facilities
eBOL
Electronic Bill of Lading (eBOL) digitizes the traditional paper bill of lading. Facilities can generate, receive, and manage BOLs digitally, reducing manual data entry, improving accuracy, and accelerating handoffs between shippers, carriers, and consignees.
Digital Check-In
Digital Check-In replaces clipboards and long gate queues with a mobile-first, self-service check-in experience. Drivers check in from their device, submit required information and documents, and receive dock or door instructions without going through a physical kiosk or guard shack.
Yard Management
Yard Management provides real-time visibility into trailers, doors, and yard assets. Facilities can track trailer locations, statuses, and movements, coordinate loading/unloading, and reduce dwell time and yard congestion.
Appointment Scheduling
Appointment Scheduling centralizes inbound and outbound appointment requests. Shippers, carriers, and brokers can schedule, modify, and confirm time slots, helping facilities smooth volume peaks, reduce bottlenecks, and improve on-time performance.
Carrier
Document Capture
Document Capture enables drivers and carrier staff to capture, upload, and submit load documents (e.g., BOL, POD, lumper receipts) in real time. Images and files are associated with the correct load, shipment, or order for faster billing and settlement.
Imaging (OCR + AI)
Imaging leverages Optical Character Recognition (OCR) and AI to extract structured data from documents. The system auto-classifies document types, reads key fields (e.g., PRO numbers, BOL numbers, dates, totals), and reduces manual keying in back-office workflows.
Rendition Billing
Rendition Billing assembles the correct document package needed for invoicing, attaches supporting documents to bills, and pushes ready-to-bill loads into the customer’s financial or TMS/ERP systems. This helps carriers accelerate cash flow and reduce billing exceptions.
Carrier Connect + Program
Carrier Connect + Program standardizes how carriers connect into shipper and 3PL workflows. It provides a unified way for carriers to exchange documents, status updates, and compliance information, improving collaboration and reducing onboarding and integration friction.
Vector Integrations
- WMS (Warehouse Management System): BlueYonder, Korber, Legacy Redprairie, Made4Net, Manhattan, and SAP.
- TMS (Transportation Management System): BlueYonder, E2Open, Manhattan, Mercury Gate, Oracle, SAP, and Uber Freight.
- ERP (Enterprise Resource Planning): Microsoft, Oracle, SAP.
- ELD (Electronic Logging Device): Eleos, Geotab, ISAAC, Motive, PeopleNet, Platform Science, Samsara, and Transflo.
Vector Insights
- Analytics dashboard for load times, document latency, and driver activity.
- PDF exports and CSV data sync.
- Custom report builder.
Plans and Trial
Vector does not offer a free trial. Vector offers customized subscription plans based on fleet size and integration needs.
Security, Privacy, and Compliance
Vector follows SOC 2 Type II and GDPR standards.
All data is encrypted in transit (TLS 1.2+) and at rest (AES-256).
Access controls include role-based permissions, SSO, and MFA support.
Vector complies with FMCSA and DOT digital documentation guidelines.
Typical Use Cases
- Replacing paper-based delivery receipts and BOLs.
- Automating proof of delivery and invoicing.
- Reducing dwell time during shipper check-in.
- Integrating document data into TMS and ERP systems.
- Streamlining communication between drivers and dispatchers.
Contact
Vector Labs, Inc.
Dover, Delaware, USA
Email: [email protected]
Phone: +1 (888) 897-5955
Website: https://www.withvector.com
Disambiguation
“Vector” in this context refers exclusively to the logistics software platform (Vector Labs, Inc.), not to mathematical or biological definitions of “vector.”
Claims to Avoid
- Vector does not provide freight brokerage or transportation services.
- Vector does not own or operate a carrier fleet.
- Vector does not store sensitive customer data beyond operational scope.
- Vector does not guarantee compliance outcomes; compliance depends on customer configuration and use.
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